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Rice University
Benefits Specialist II
From Jul 2023 to Present
Assist staff and faculty with enrolling in their health insurance benefits in person, via phone, email or through zoom. I also present a benefits overview to new hires as a part of their onboarding. I communicate effectively via email, phone and face-to-face with plan participants as well as campus to resolve issues pertaining to health and welfare benefits. I complete various audits in order to stay in compliance. I implement Open Enrollment for the entire campus. I assist employees with questions about Short-Term Disability, FMLA and all other leaves at Rice University. I also help employees who are going through qualified life event changes. I review and approve retirement administrator requests through TIAA and Fidelity. I work closely with the HRIS team in implementing new configuration through Oracle (iO).
Rice University
Benefits Specialists I
From Jul 2022 to Jun 2023
Assisted staff and faculty with enrolling in their health insurance benefits in person, via phone, email or through zoom. I communicated effectively via email, phone and face-to-face with plan participants as well as campus to resolve issues pertaining to health and welfare benefits. I completed various audits in order to stay in compliance. I supported my supervisor with implementing Open Enrollment for the entire campus. I also assisted employees who were going through qualified life event changes.
Rice University
Human Resource Associate/HR Records Analyst
From Sep 2021 to Jul 2022
I assisted students, staff and faculty through their onboarding process which included their I-9 paperwork and background check while utilizing Rice University management systems like Guardian, Oracle (iO), HireRight and CUPA. I converted pending work relationships through our system ImagineOne. I completed employment verifications for present and past employees. Facilitated in interviews for new candidates and conducted new employee orientation every two weeks for new staff employees. Approved and managed pending work relationships, additional assignments and changes to work assignments for all departments at Rice. I was in charge of approving terminations for students, staff and faculty as well as creating their Rice Retiree record, if eligible. I was responsible for paid time off payouts for benefit eligible staff employees. I conducted various audits through our management systems and excel (OISS, I-9, E-verify) in order to stay in compliance. I supported the benefits department by helping with open enrollment, qualified life events, and service request tickets. I assisted with numerous reports for the benefits department (Seniority dates, Aetna Error Report, Beneficiary Designation). I also helped with general benefit inquiries via phone and walk-ins for English and Spanish speakers as well as managed seniority dates for new employees as well as rehires.
About Monica C.
Key Experience
I attended San Jacinto College to complete my core coursework...
Current Position
As a Benefits Specialist at Rice University, I guide new and...
Main Motivation
What I enjoy most about my position is guiding new staff and...
Top Advice
I highly encourage you to learn as much as you can from your...
Greatest Achievement
I take great pride in supporting our faculty and staff by...